Terms & conditions

Terms & Conditions – Portugalidays

1. 📌 Scope

These Terms & Conditions govern the use of the Portugalidays website and the booking of local accommodations and related services. By making a reservation, the user agrees to these terms.

2. 🏢 Company Information

Portugalidays
VAT: PT231478305
Address: Rua das Caldeiras nº8, Carreiras de Baixo, 2565-834 Ventosa, Portugal

3. 🏡 Bookings

Bookings are subject to availability shown in the calendar
A booking is only confirmed after payment (full or partial)
Users must provide accurate and complete information
 Portugalidays reserves the right to refuse or cancel bookings in case of incorrect information or misuse.

4. 💳 Payments

Prices include VAT where applicable Available payment methods: Stripe, PayPal, bank transfer, MB Way, and Revolut Prepayment may be required to confirm the booking

5. ❌ Cancellation Policy

Free cancellation for bookings made more than 15 days before check-in
Cancellations made less than 15 days before check-in are non-refundable

6. 🕒 Check-in & Check-out

Check-in: from 4:00 PM
Check-out: until 10:00 AM
Special requests are subject to availability.

7. 🐾 House Rules

Guests agree to comply with property rules:
🚭 No smoking indoors
😌 Quiet hours: 11:00 PM – 7:00 AM
👶 Children must be supervised
🎉 No parties or events allowed
🏡 Respect the property and neighbors Failure to comply may result in termination of the stay without refund.

8. 🐶 Pets

Some properties are pet-friendly. Pets must be approved in advance.

9. 💥 Security Deposit & Damages

A security deposit may be required
Guests are responsible for any damages
Repair costs may be charged

10. 🧾 Additional Fees

Cleaning fees vary depending on the property
All applicable fees will be shown during booking

11. 🛡️ Insurance

All properties are covered by liability insurance, with individual policy numbers.

12. ⚠️ Liability

Portugalidays is not responsible for: Loss, theft, or damage to personal belongings
Disruptions caused by external factors (weather, technical issues, third-party services)

13. 📸 Use of Images

Commercial use of photos/videos is not allowed without prior authorization.

14. 🌐 Intellectual Property

All website content belongs to Portugalidays and may not be used without permission.

15. ⚖️ Applicable Law

These terms are governed by Portuguese law.
Disputes will be handled in the jurisdiction of the company’s location.

16. 🔄 Changes

 Portugalidays reserves the right to update these terms at any time.