Cancellation policy
Cancellation Policy – Portugalidays
At Portugalidays, we understand that plans can change. Our cancellation policy is designed to be fair to both our guests and the management of our properties.
📅 Cancellations
✔️ Free cancellation for bookings made more than 15 days before check-in
❌ Cancellations made less than 15 days before check-in are non-refundable
💳 Refunds
Refunds will be processed using the same payment method used for the booking
Processing times may vary depending on banks or payment platforms
🔄 Booking Changes
Date changes are subject to availability
Price differences may apply depending on the new dates or number of guests
Last-minute changes may not always be possible
⚠️ No-show
In case of no-show, the total reservation amount will be charged
The booking will be considered cancelled with no refund
🌪️ Exceptional Circumstances
In case of unforeseen events or force majeure (e.g., extreme weather conditions, legal restrictions, etc.), each situation will be reviewed individually.
We may offer:
Date changes
Credit for a future stay
🏡 Cancellation by Portugalidays
Although rare, Portugalidays reserves the right to cancel bookings in exceptional situations. In such cases:
A full refund will be issued
An alternative accommodation of similar standard may be proposed
🧾 Additional Costs
Cleaning fees and other applicable charges follow the same cancellation rules
Costs already incurred may not be refundable
📞 Contact For any questions regarding cancellations or changes, please contact us: 📧 portugalidays.lina@gmail.com
